DESIGN LEADERSHIP · TEAM PRACTICE
Clear direction. Stronger teams.
I coach designers, connect partners and create shared ways of working that help teams make thoughtful decisions and carry them through to delivery.

04 · DESIGN LEADERSHIP · UX LAWS
Better design decisions.
A shared language.
Learn together. Apply together. Make it part of the work.

PROBLEM TO SOLVE
Across connected account-opening journeys, design feedback could become subjective. Teams needed a common way to discuss usability and explain decisions.
MY ROLE
I introduced 21 Laws of UX through interactive sessions, then helped designers use them in critique, Figma annotations and reviews with partners.
OUTCOME
The team gained a shared language for design rationale, clearer stakeholder conversations and a stronger foundation for consistent decisions.
21
UX laws introduced
8–10
team learning sessions
Shared language
across design and partners
DETAILED VIEW
Want the full case study?
Download the detailed case study with additional process, execution decisions and supporting artifacts.
View the UX Laws story ↓
Copyright © 2026 Glenn Teneycke Design - All Rights Reserved.
DESIGN LEADERSHIP · TEAM PRACTICE
Clear direction. Stronger teams.
I coach designers, connect partners and create shared ways of working that help teams make thoughtful decisions and carry them through to delivery.

04 · DESIGN LEADERSHIP · UX LAWS
Better design decisions.
A shared language.
Learn together. Apply together. Make it part of the work.

PROBLEM TO SOLVE
Across connected account-opening journeys, design feedback could become subjective. Teams needed a common way to discuss usability and explain decisions.
MY ROLE
I introduced 21 Laws of UX through interactive sessions, then helped designers use them in critique, Figma annotations and reviews with partners.
OUTCOME
The team gained a shared language for design rationale, clearer stakeholder conversations and a stronger foundation for consistent decisions.
21
UX laws introduced
8–10
team learning sessions
Shared language
across design and partners
DETAILED VIEW
Want the full case study?
Download the detailed case study with additional process, execution decisions and supporting artifacts.
View the UX Laws story ↓
Copyright © 2026 Glenn Teneycke Design - All Rights Reserved.
DESIGN LEADERSHIP · TEAM PRACTICE
Clear direction. Stronger teams.
I coach designers, connect partners and create shared ways of working that help teams make thoughtful decisions and carry them through to delivery.

04 · DESIGN LEADERSHIP · UX LAWS
Better design decisions.
A shared language.
Learn together. Apply together. Make it part of the work.

PROBLEM TO SOLVE
Across connected account-opening journeys, design feedback could become subjective. Teams needed a common way to discuss usability and explain decisions.
MY ROLE
I introduced 21 Laws of UX through interactive sessions, then helped designers use them in critique, Figma annotations and reviews with partners.
OUTCOME
The team gained a shared language for design rationale, clearer stakeholder conversations and a stronger foundation for consistent decisions.
21
UX laws introduced
8–10
team learning sessions
Shared language
across design and partners
DETAILED VIEW
Want the full case study?
Download the detailed case study with additional process, execution decisions and supporting artifacts.
View the UX Laws story ↓
Copyright © 2026 Glenn Teneycke Design - All Rights Reserved.
04 · DESIGN LEADERSHIP · UX LAWS
Better design decisions.
A shared language.
Learn together. Apply together. Make it part of the work.